Customer case

The Commend Group, which headquarters are based in Austria, was created in 1971 and is recognized as a world leader of the intercom and security communication systems industry.

The french subsidiary of the Commend Group is, since 1992, the leader of intercoms devices in France, with various applications, such as car parks, hospitals, industrial plants, highways tolls, railstations, subways…).

Technological innovation is at the heart of Commend solutions, and its products include proven, but scalable, systems, in order to accompagny its customers’ growth.

The Commend Group covers 23 countries worldwide through its own subsidiaries and employs +450 employees accross countries.
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Our project approach

After having be selected as the french local partner by both the central partner and the Group project team, Dynamics International has setup the Group ERP solution based on Microsoft Dynamics NAV, following both the Commend Group specifications and FR subsidiary specific needs. After the GoLive, Dynamics International provided a Post GoLive Support Service to Commend France NAV users.

The stocks management function, key topic of the Commend France quality of service has been focused particularly, in order to manage accurately its processes and workflows. As an example, serial numbers and item reservation have been set up  as expected by the customer.

This Group ERP has been merged with the official French localisation and allows the Commend Group to control its french subsidiary activity, as it does for any other subsidiary in the world.
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Deployed country

• We have selected Microsoft Dynamics NAV as our Local Subsidiaries’ Group Core Model, also as an alternative to our Tier-1 Central. Dynamics NAV is currently implemented within 25+ countries and will cover 40+ at the end of the project.

• The technical platform of Microsoft Dynamics NAV allows us to import easily and efficiently an important volume of data on a daily basis coming from our multi-countries and multi-currencies e-Commerce website.

• The high involvement and commitment of Dynamics International resources on our Dynamics NAV project has allowed us to efficiently implement the Group solution within our 13 local subsidiaries. It helped managing each country’s specific activities (bookkeeping/finance) through a direct interface with our Group internal business solution.

• Microsoft Dynamics NAV Bookkeeping and Finance functions have convinced us of the relevance of this ERP solution regarding our international context. The solution efficiency allowed us to keep a cost effective team size at Finance Department level, in order to manage the growth of our 35 countries subsidiaries.